結果兩晚都沒有好好睡過，
因為自己有很多的不足與未知，
亦因為生活突然改變得太多。
Day 1 (10-7)
看了簡生的資料 (occupancy rate ,room type & numbers, guest complaint & questionair , other hotels occupancy rate...)
跟了Brian& Sandy學野，
一開始就實戰了，
幫客check-in(registration)，
passport no, guest name , birth of date,arrival & departure day，
一本又一本的通行證與passport，
long long name & special tones of language，
I can 't understand at all.Even mandarin
i feel quite shame about it.
亦嘗試第一次幫人碌卡，其實好驚！！
手忙腳亂的一天！！
Day2 (9-6)
因為太多野唔清楚，
訓唔著！！累累的回到去，
祈了禱，總算說服自己要加油，
今日與同事總算熟d，希望keep 住，
fill in the booklet and how to define the reservation , fill in the history of guests e.g guest folio, card data (expiry date & card no.), find the data of guest and fax to the travel agency)
個腦塞得好滿，
學得好慢，不過要加油油！！
p.s感謝主給的勇氣！！=w=
